On board the sisterships (Le Boreal, L'Austral, Le Soléal and Le Lyrial) and PONANT EXPLORERS, the reception desk and the excursion desk are arranged side by side to facilitate all your requests.
Reception: our receptionists can accommodate you 24 hours a day on all our ships (from 7 a.m. to 11 p.m. on Le Ponant) to answer all your needs, such as room service, etc.
The excursion office: the excursion team is available at all times to tell you about the onshore programmes, organise group or private excursions and to manage transfers at the start or end of the cruise.
On Le Ponant, the receptionist will answer all your questions about excursions.
❖ Financial protection afforded by our ABTA and ATOL industry bonding, giving you complete peace of mind.
❖ Dedicated team of experienced luxury travel concierge waiting to tailor your holiday to your personal requirements.
❖ We can arrange all of your travel arrangements, airport lounges and much more to make your holiday as easy as possible.
❖ Part of the Award-Winning Fred. Olsen Travel family with over 35 years of experience.
