Turn to the Reception Desk for answers to questions about your Seven Seas Explorer® experience. Our knowledgeable staff is available day and night. You may also contact the ship's Concierge here.

Our Reception Desk is the place to turn to have your every wish, whim and want fulfilled any time of day or night. Our knowledgeable, personable staff will welcome your questions and work to ensure your Seven Seas Explorer® experience is everything you want it to be. The ship's Concierge may also be contacted at the Reception Desk.

While cruise-related issues are first submitted to Reception/Concierge, you can be assured that a General Manager is on hand to resolve issues to your satisfaction.

Accountability is a critical aspect of providing you with an unrivalled experience on Regent Seven Seas Cruises®. As a guest you'll always know where to find our General Manager, whose sole responsibility is making sure things are running as they should — and that includes providing you with superior customer service.