Our knowledgeable Reception staff is available around the clock to answer your questions and ensure your voyage is as pleasurable as possible. Reception is also where you may contact the ship’s Concierge.
Our welcoming Reception Desk is open 24 hours a day and staffed by personable, knowledgeable men and women who are happy to answer your questions and provide any general assistance you may need. Reception is also where you may contact the ship’s Concierge. Postcards and letters may be dropped off here as well; they’ll be delivered to the postal service at the next port of call.
While cruise-related issues are first submitted to Reception/Concierge, you can be assured that a General Manager is on hand to resolve issues to your satisfaction.
Accountability is a critical aspect of providing you with an unrivalled experience on Regent Seven Seas Cruises®. As a guest you’ll always know where to find our General Manager, whose sole responsibility is making sure things are running as they should – and that includes providing you with superior customer service.
❖ Financial protection afforded by our ABTA and ATOL industry bonding, giving you complete peace of mind.
❖ Dedicated team of experienced luxury travel concierge waiting to tailor your holiday to your personal requirements.
❖ We can arrange all of your travel arrangements, airport lounges and much more to make your holiday as easy as possible.
❖ Part of the Award-Winning Fred. Olsen Travel family with over 35 years of experience.
