Silver Endeavour

The minimum age to consume alcohol on Silversea ships on sailings originating in North America is twenty-one (21).

The minimum age to consume alcohol on Silversea ships on sailings from South America, Europe, Asia, Australia and New Zealand is eighteen (18).

Wheelchair guests must bring their own collapsible wheelchair. Please note that not all shore excursions are suitable for guests with impaired mobility. Silversea strongly recommends wheelchair guests travel with someone who is able to assist them both ashore and at sea as Silversea may be unable to offer special assistance. Please note that wheel-on and/or wheel-off access may not be available at some ports-of-call. Silversea reserves the right to deny boarding to any guest who failed to notify Silversea of such requirement at the time of booking.

All guests are required to report in writing to Silversea at the time their reservation is made:

• Any physical or mental condition that may require medical or professional treatment or attention during the voyage
• Any condition that may render the guest unfit for travel, or that may require special care or assistance
• Any condition that may pose a risk or danger to the guest or anyone else on board the ship
• Any condition that may require oxygen for medical reasons
• Any intention or need to use a wheelchair aboard ship.

Please note that due to the varied port authority laws concerning drone usage and in the interest of passenger safety and ship security, Silversea prohibits the use of all aerial drones.

Complete valet services, including laundry, pressing and wet cleaning, are available at an additional charge and may be arranged through your butler. Laundry service is complimentary for certain suite categories and for those Venetian Society members who have reached certain reward levels. A self-service launderette offers washing machines, dryers, irons and laundry supplies, allowing you to limit the amount of cruise luggage needed, especially for longer voyages.

Each Silversea ship is equipped with a Medical Centre, which is staffed by a doctor and nurse on 24-hour call when at sea. When docked, supplementary emergency care may also be obtained through local medical facilities. Guests may be charged for medical services and for medications used for their medical treatment. The Medical Centre is not intended or designed to provide on-going treatment of pre-existing conditions or for extended critical care, and Silversea is not responsible for the diagnosis, treatment or services furnished by shipboard medical personnel.

At Silversea, the comfort, enjoyment, and safety of all guests is paramount. Most areas on board are non-smoking, and, as a safety precaution, smoking is not permitted in guests suites or guest suite verandas or balconies and in all public areas, lounges and bars. However, cigarette, cigar, electronic cigarette and pipe smoking is permitted only in the Connoisseur’s Corner and in specifically designated areas. These areas include designated tables and seating outside of the Panorama Lounge and the Pool Bar, as well as on open Decks 9 and 10 aboard Silver Spirit, Silver Whisper, Silver Shadow, Silver Muse and Silver Moon; on open Deck 9 aboard Silver Cloud and Silver Wind; in specifically-designated outside areas on Decks 5 and 6 aboard Silver Explorer and deck 7 aboard Silver Origin.

If you have a special dietary requirement, Silversea will make every attempt to accommodate your request. Please advise them of your needs on the Guest Information Form at least 90 days prior to sailing. Notification should be completed online at silversea.com or sent to: Silversea Special Services, Level 3, The Asticus Building, 21 Palmer Street, London, SW1H 0AH

Vegan Meals

A vegan menu is available for those who totally exclude any type of animal products from their diet including eggs, dairy products and honey.

This diet is based on healthy menus prepared in a Western style which include a wide variety of vegetables and fruit, nuts, grains, plant based proteins and dairy alternatives such as tofu, soy milk, soy butter, vegetable drinks, seitan, and plant based recipes carefully balance in nutrients.</p><p>It does NOT contain any type of meat, fish, or animal products or by-products such as eggs, dairy products and honey.

Vegan Raw Meals

Vegan raw meals are available and consist exclusively of raw vegetable preparations. This diet is based on fresh vegetables and fruit smoothies, fresh salads, and vegan recipes prepared using exclusively raw vegetables, fresh fruit, seeds and nuts.

All the meals are prepared in a Western style and carefully dressed with fresh ingredients such as extra virgin olive oil, lemon juice, fresh herbs and unprocessed sauces.

It does NOT contain any type of cooked vegetables such as steamed, boiled, or sautéed vegetables, caffeinated beverages, highly processed foods, and any type of meat, fish or animal products or by-products such as eggs, dairy products and honey.

All Silversea ships are equipped to offer wireless (Wi-Fi) Internet access. You can use your own laptop to surf the Internet and check emails at Wi-Fi locations throughout the ship, or from the comfort and privacy of your suite. Computers, email and Internet access are also available on board at the Internet Café. However, it is important to understand that telecommunication services while at sea are via satellite and significantly different than high-speed connections on land back home. The signal travels in a similar manner to radio waves but at much greater distances. Therefore, onboard Internet access is not guaranteed at all times. Satellite communications are also affected by weather and the ship’s location. In particular, Internet service is extremely sporadic while in the Arctic. Guests aboard expedition cruises to/from Svalbard should be prepared to be out of communication for the duration of their time on board. (Please be assured that Silver Explorer always has emergency communication capabilities.)